Privacy Policy

Last Updated: September 2025

Walan Networks (“us”, “we”, or “our”) operates the website walan.com.do (the “Service”). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used have the same meanings as in our Terms and Conditions, accessible at walan.com.do.

Information We Collect

We collect several types of information for various purposes to provide and improve our Service to you.

Personal Data: While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). This may include, but is not limited to:
- Your name
- Email address
- Phone number
- IP address
- User agent string (for spam detection)
Usage Data: We may also collect information on how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s IP address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
Comments and Media: When you leave a comment on our site, we collect the data shown in the comments form, as well as your IP address and browser user agent string to help with spam detection. If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS). Visitors can download and extract this data from images on the website. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it.

Use of Data

Walan Networks uses the collected data for various purposes:

To provide and maintain the Service
To notify you about changes to our Service
To provide customer care and support
To monitor the usage of the Service
To detect, prevent, and address technical issues
To process requests for quotes for solutions and services
To manage access to the Technical Support login

Retention of Data

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users who register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their own personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Disclosure of Data

We will not sell, rent, or trade your Personal Data with any third parties. We may disclose your Personal Data in the good faith belief that such action is necessary to:

Comply with a legal obligation
Protect and defend the rights or property of Walan Networks
Prevent or investigate possible wrongdoing in connection with the Service
Protect the personal safety of users of the Service or the public
Protect against legal liability

Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Your Rights

If you have an account on this site, or have left comments, you have the right to:

Request an exported file of the personal data we hold about you, including any data you have provided to us.
Request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Cookies

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies for your convenience. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Embedded Content from Other Websites

Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will also update the “last updated” date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us.